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FAQs

Q1.

Why can’t I read or use some of your web pages?

Q2.

Why didn’t I receive your notifications or e-newsletters?

Q3.

What will I do if I forget about the login password?

Q4.

Do I need to make a reservation if I want to visit the museum?

Q5.

What is your opening hour and ticket price?

Q6.

Are there parking lots nearby?

Q7.

Are pets allowed to get in the museum?

Q8.

Are photographing and videotaping allowed in the museum?

Q9.

Are drinking and eating allowed in the museum?

Q10.

Do you have a dress code to visitors?

Q11.

Can I re-enter the museum if I leave temporarily?

Q12.

Can I buy the discount or free tickets without bringing my ID’s with me?

Q13.

How to expedite ticket check for field-trip groups?

Q14.

How do you check admission to children when they don’t have ID’s?

Q15.

Do you have guided tour service?

Q16.

Do you have nursery rooms for babies and younger children?

Q17.

Do you have souvenir and gift shops?

Q18.

Do you offer bicycle parking?

Q19.

Where are the restrooms?

Q20.

How to buy group tickets?

Q21.

Can I use Citizen Travel Cards to buy tickets and souvenirs?

Q22.

Do you offer services for people with disabilities?